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Chatdesks
Operating system for businesses that sell on WhatsApp

Turn WhatsApp into your complete sales and support system

Manage chats, automate follow-ups, run campaigns, and handle calls — all in one platform built for sales teams that run on WhatsApp.

Book demo Request early access
  • Closed early access
  • Official WhatsApp Business API
  • Direct access to the engineering team
app.chatdesks.com / inbox
🔍  Search conversations…
  • AM

    Ashley M.

    2m

    Is the 2022 Civic still available?

    2
  • IK

    Ian K.

    6m

    Can I see the underbody pictures?

  • DR

    Daniel R.

    12m

    Quote PDF received, thanks!

  • SS

    Sarah · Skyline

    24m

    Booking the visit for Sat 3pm

    1
  • BA

    Blake Auto

    1h

    Sent test-drive confirmation 🚗

Currently in closed early access — running in production at 2 businesses while we onboard a small number of additional teams.

What you get

Outcomes, not features

Everything ChatDesks does is built around four jobs your sales and support team needs to get done — every day.

Close more deals

  • Multi-agent inbox
  • Lead tracking
  • AI-assisted replies

Automate everything

  • Chatbot builder
  • Follow-ups
  • Workflow automation

Scale outreach

  • Bulk messaging
  • Campaign engine
  • Templates

Talk to customers instantly

  • WhatsApp calling
  • IVR
  • Routing
See it in action

One product. Three jobs. Zero clutter.

Built for the way modern sales teams actually work — fast, visual, and ruthlessly focused on closing.

Inbox

Every conversation, one screen

A unified inbox for every WhatsApp number, every agent, every channel. Tags, assignments, internal notes, AI suggestions — without leaving the chat.

app.chatdesks.com / inbox
🔍  Search conversations…
  • AM

    Ashley M.

    2m

    Is the 2022 Civic still available?

    2
  • IK

    Ian K.

    6m

    Can I see the underbody pictures?

  • DR

    Daniel R.

    12m

    Quote PDF received, thanks!

  • SS

    Sarah · Skyline

    24m

    Booking the visit for Sat 3pm

    1
  • BA

    Blake Auto

    1h

    Sent test-drive confirmation 🚗

Campaigns

Reach thousands. Track everything.

Upload a CSV, pick a template, hit send. Watch deliveries, replies, and conversions in real time — and convert top performers into automated flows.

Spring promo · Civic 2022

Live

Sent

12,408

Delivered

12,182

Replies

1,938

MonTueWedThuFriSatSun
Automation

Bots that actually convert

Drag-and-drop flow builder with keywords, AI replies, conditional logic, and CRM hooks. Launch a qualification bot in an afternoon.

Lead-qualification bot

Draft v3

Trigger

Keyword · “price” / “rate”

Send

Catalog carousel · Civic 2022

Follow-up

If no reply in 24h → send reminder

See a live demo
The problem

Most businesses lose leads because they don’t follow up

It’s not a sales problem. It’s a system problem. The leads are coming in — they’re falling out the bottom of your inbox.

Missed messages

Inquiries land at 11pm. Nobody replies. By morning, the buyer found someone else.

Slow responses

The fastest reply wins. Most teams take hours; the buyer expects seconds.

No tracking

You can’t see which lead came from which ad — so you can’t fix what’s broken.

No automation

Reps copy-paste the same answers all day instead of closing deals.

The solution

One platform to manage everything

Stop stitching together five tools. ChatDesks gives you the four jobs your team actually needs.

ChatInbox

Every message, one place — assigned, tagged, tracked.

BotAutomation

Replace repetitive replies with flows that qualify leads.

CampaignGrowth

Bulk send, measure, iterate — turn lists into pipeline.

CallsEngagement

Pick up where chat ends with browser-based calls + IVR.

Why ChatDesks

The honest comparison

Three ways to run sales on WhatsApp. Here’s how they actually stack up.

Multi-agent on one number

Old way
One device, one user
DIY on the API
Custom dev needed
ChatDesks
Out of the box

Bulk messaging at scale

Old way
Risk of ban
DIY on the API
Build your own queue
ChatDesks
Native, Meta-compliant

Chatbot / flow builder

Old way
—
DIY on the API
Code + maintain
ChatDesks
Drag-and-drop + AI

Automated follow-ups

Old way
Manual reminders
DIY on the API
Cron + custom logic
ChatDesks
Built into every flow

Analytics & reporting

Old way
Spreadsheets
DIY on the API
BI tool integration
ChatDesks
Real-time dashboards

Calling & IVR

Old way
Separate phone system
DIY on the API
Two stacks to maintain
ChatDesks
Browser-based, integrated

Setup time

Old way
Hours
DIY on the API
3–6 months
ChatDesks
< 1 day

Engineering required

Old way
None
DIY on the API
2–3 FTEs
ChatDesks
None — ops can ship
Feature breakdown

Built for teams. Ready for enterprise.

Six core engines, dozens of supporting capabilities. Use as much or as little as you need.

Omnichannel messaging

  • Multi-account WhatsApp management
  • Real-time chat
  • Templates

Automation engine

  • Keyword-based bots
  • AI responses
  • Flow builder
  • API integrations

Campaign system

  • Bulk messaging
  • CSV import
  • Scheduling
  • Live tracking

Calling & IVR

  • Browser-based calling
  • IVR flows
  • Routing
  • Recording

Analytics dashboard

  • Agent analytics
  • Campaign performance
  • Custom dashboards

Enterprise architecture

  • Multi-tenant
  • RBAC roles (Admin, Manager, Agent)
  • Organization switching

Mid-tier capabilities

Template lifecycle managementAgent transfer & queue systemContact intelligence panelChat header actions (webhook, JS triggers)Webhooks + WebSocketsREST APIsAPI keysSSO support

Quality-of-life

Canned responsesTags & segmentationNotesAudit logsLogin historyImport/exportPush notificationsMedia storage (S3/R2)All message-type support
Built for sales-driven industries

Tuned for the way your industry sells

ChatDesks ships with playbooks, templates, and bot blueprints for the businesses that live on WhatsApp.

Car Dealerships

Capture inquiries from Facebook, OLX, and your website, route them to the right salesperson, and follow up automatically until the test drive is booked.

Explore playbook

Machinery & Equipment Traders

Long sales cycles, multiple stakeholders, technical specs flying back and forth — ChatDesks keeps every conversation organized and every quote on time.

Explore playbook

Real Estate Agencies

Show listings, schedule visits, qualify buyers, and follow up — all on the channel buyers actually use.

Explore playbook
Where we are

Currently in closed early access

ChatDesks runs in production at 2 businesses today. We're onboarding a small number of additional teams while we refine the product — so every early customer gets real attention.

Direct line to engineering

You talk to the person who builds the product, not a support tier.

Influence on the roadmap

Early customers shape what we build next.

Founding-customer pricing

Lock in early-access rates before public launch.

Built by a founder-engineer with 5+ years shipping production backends in banking and compliance, where 99%+ uptime wasn’t optional.

Request early access
Integrations

Built for developers. Ready for enterprise.

Plug ChatDesks into the tools you already run on — or extend it with our API in an afternoon.

OpenAI

AI-assisted replies, summaries, and intent detection.

REST APIs

First-class API for every entity in the platform.

Webhooks

Push events to your CRM, BI, or internal tools.

CRM

Sync contacts and deals with HubSpot, Salesforce & more.

Zapier / n8n

No-code connections to 5,000+ apps.

SSO + RBAC

Enterprise-grade access control out of the box.

From the blog

Field notes from teams that sell on WhatsApp

Playbooks, frameworks, and behind-the-scenes posts updated every other week.

SalesStrategy

Apr 22, 2026 · 8 min read

The 2026 WhatsApp sales playbook for high-ticket businesses

How car dealers, machinery traders, and real-estate agencies are doubling lead-to-sale conversion using WhatsApp as the primary sales surface.

Read article
AutomationDesign

Apr 8, 2026 · 6 min read

7 WhatsApp bot mistakes that quietly kill conversion

Most WhatsApp bots feel like a downgrade from a human. Here are the seven design mistakes we see most often — and how to fix them.

Read article
Buyer’s guideEvaluation

Mar 19, 2026 · 10 min read

How to choose a WhatsApp Business platform in 2026

A buyer’s guide for evaluating WhatsApp BSPs and CX platforms — what actually matters, what’s noise, and the questions to ask on every demo.

Read article
Read the blog
Pricing

Early-access pricing

Public plans aren't finalized yet.

ChatDesks is in closed early access, so pricing is handled directly. Early-access customers lock in founding-customer pricing before public launch. Tell us about your team and we’ll agree the details together.

Request early accessBook demo
Frequently asked

The questions every buyer has

Honest answers — no “contact sales” deflections.

Yes — ChatDesks runs on the official WhatsApp Business Cloud API. We handle the application, verification, and number setup with you as part of onboarding.
The free app is built for one device and one user — no automation, analytics, or campaigns. ChatDesks adds a multi-agent shared inbox, automated flows, bulk messaging, calling, analytics, and an API to build on, all on the official WhatsApp Business API.
Not when it’s done correctly. ChatDesks sends only through the official WhatsApp Business API using Meta-approved templates — the sanctioned way to message at scale. The risk comes from unofficial tools and non-template broadcasts, which ChatDesks doesn’t use.
Yes. Multiple agents log in to the same shared inbox, conversations are auto-assigned (round-robin or skill-based), and managers see who’s handling what in real time. No more passing one phone around.
WhatsApp charges per 24-hour conversation, not per message, at rates Meta sets by country and category (marketing, utility, authentication, service). How that fits into your ChatDesks plan is something we walk through with you directly during early access.
Today ChatDesks gives you a REST API and webhooks to connect your own systems. Native CRM integrations (HubSpot, Salesforce, Zoho, Pipedrive) and no-code connectors are on the roadmap — if a specific one matters to you, tell us and we’ll be straight about timing.
You own your data, and access is controlled with multi-tenant role-based access control and audit logs. ChatDesks is built by an engineer from banking and compliance environments, and we’re actively implementing our GDPR measures. We won’t claim certifications we can’t back yet — we’re happy to walk through exactly where we are.
Onboarding is hands-on — we set up your WhatsApp Business API, inbox, and first automation with you rather than handing over an empty dashboard. Email hello@chatdesks.com and the team will walk you through what your setup involves.
You own your data. Export contacts, conversations, and templates at any time from the dashboard. Your WhatsApp Business API number stays yours — you can migrate it to another provider without losing it.
ChatDesks is in closed early access — not open self-signup. We onboard a small number of businesses at a time and work closely with each. To be considered, email hello@chatdesks.com or book a demo.
We onboard a few businesses at a time, work closely with each, and use what we learn to fix UX and performance before opening publicly. It’s deliberate: we’d rather get it right for a handful of teams than spread ourselves thin.

Still have a question? Talk to our team.

Start automating your WhatsApp sales today

Replace spreadsheets, group chats, and missed leads with one platform. We’re in closed early access and onboarding a small number of teams right now.

Book demo Request early access